Hotel LUCIA Veselí nad Lužnicí

Business and cancelation conditions of Hotel Lucia, s.r.o.   company:   Business name: Hotel Lucia, s. r.o. Registered office: Prague 1 - Old Town, Revolutionary 763/15, postal code: 110 00 ID: 247 22 600 registered: the Commercial Register kept by the Municipal Court in Prague, sp. Ref. C 168861 tel. number: (+ 420) 381582123 e-mail: info@hotellucia.cz Web site: www.hotel-lucia.cz (hereinafter referred to as "Landlord") hereby issues under the provision, § 1751 of the Act no. 89/2012 Coll., the Civil Code, as amended (the "Civil Code"), these Terms and cancellation policy (hereinafter "OSP" ):   1. Nature of OSP 1.1 The OSP is an integral part of every contract for accommodation by landlord concludes with its customers to their accommodation at the agreed time in its plant, Hotel Lucia, at class Cs. Army 598, 391 81 I. Veseli above the river (the "Hotel"). These OSP also form part of any other contract concluded an accommodation to customers who act as agents for accommodation services (travel agencies, travel agencies, etc.), Whose purpose is to provide accommodation at the accommodation for their clients, including general contract if concluded . 1.2 The landlord may agree with the customer to prevent the application of the OSP for any particular case or on certain arrangements derogating from these OSP. Such an agreement may only be concluded in written form. In the event of diverging arrangements, the provisions of the contract before the OSP precedence. 1.3 The current version of the OSP is available on the website www landlord. hotel-lucia.cz/obchodní conditions. 1.4 Unless otherwise agreed, the contract is a written confirmation, fax, electronic, internet, telephone or data the customer's order by the landlord. Conclusion of the contract the customer confirms that he is familiar with the current version of the OSP and that they unreservedly agrees. 1.5 The landlord is entitled to the wording of the OSP to change at any time. It was if the customer signed a framework agreement between the parties in the long term for refilling the same species with reference to these OSP landlord notify any change of OSP to such customer at least 10 days prior to taking effect. If the customer does not reject the change in writing not later than the effective date changes OSP true that received it. If the customer refuses the new version of the OSP shall be considered a rejection notice for a framework contract with a notice period of 30 days from receipt of the rejection of the new version OSP landlord, unless otherwise agreed in the framework contract. Changing the OSP or termination of the framework contract will not be affected individual contracts already concluded, which will continue to manage the existing wording of the OSP.   2. Prices and services 2.1 Guideline prices for accommodation and other services are published in the presentation materials of the landlord (website, brochures, etc.). For the customer, it is obligatory the price that is listed in the voucher (the "Voucher"). For the scope of the contractually agreed services and prices is bound by the listing in the voucher. The landlord is entitled in cases that can not control (eg. Force majeure) to change the agreed conditions of stay. 2.2 In case of default in payment of the purchase price, the customer is required to pay the landlord a default interest in the amount of 0.1% of the outstanding amount for each day of delay, if the Seller agrees otherwise. The customer is also obliged to pay the landlord and all related expenses for reminders, collection costs and attorney fees.   3. Cancellation of residence of the customer The customer is entitled to cancel the order at any time before your arrival, respectively. before the agreed date of commencement of accommodation (hereinafter referred to as "arrival"). Cancellation of stay can only be done electronically, e-mail sent with return receipt to the following address: rezervace@hotellucia.cz. Crucial for determining the date of the cancellation is the date and time of sending e-mail. Cancellation fees when you cancel your stay: • less than 30 days before arrival date - 50% cancellation fee of the price of these services; • less than 7 days before arrival date - 100% cancellation fee of the price of these services; • no show (did not take place) - 100% cancellation fee of the price of these services. For larger groups can be arranged individual cancellation fees. The landlord will not charge the cancellation fee, if he could not draw the agreed services on the following grounds:  death in the family,  hospitalization of the customer or a family member,  serious illness,  call-up,  disaster. Above, the customer is required to provide proof within 3 days of the event.   4. Protection of personal data The landlord shall inform the customer in accordance with Act no. 101/2000 Coll., On Personal Data Protection, as amended, that on them collects and processes personal data, including their publicly unknown personal (identification) data (mainly telephone contacts and e-mail addresses ), which was granted under agreements referred to in Article 1.1 of the OSP. Customer agrees that these data will be recorded and kept for an accommodation with the help of electronic data processing and used for commercial and marketing purposes landlord, for a period of 15 years from the conclusion of the contract.   5th Governing law and dispute resolution The contracts referred to in Article 1.1 of the OSP are governed by Czech law, in particular the relevant provisions of the Civil Code. All disputes arising from these agreements and in connection therewith shall be finally decided by the Arbitration Court attached to the Economic Chamber of the Czech Republic and Agricultural Chamber of the Czech Republic according to its order of three arbitrators.   6. Final provisions 6.1 Any ineffectiveness or invalidity of any provision of the framework agreement (if agreed), contract or these OSP does not result in their total ineffectiveness or invalidity. 6.2 Customer may not be used to offset debts landlord for the customer arising from the agreements referred to in Article 1.1 of the OSP their claims for an accommodation without the prior written consent of the landlord. The customer is also entitled to assign its rights and / or transfer its obligations under those contracts, or assign this contract to any third party without the prior written consent of the landlord.   7. Efficiency These OSP shall take effect on 15 listopadu 2014.