Hotel Minimino Praha

Cancellation policy1. Prices and ServicesApproximate prices for accommodation and any other services are listed in the accommodation provider's presentation materials (websites, brochures, etc.). However, the price stated in the accommodation voucher (hereinafter referred to as the voucher) is binding for the customer. For the range of contractually agreed services and prices, their breakdown in the voucher is binding. The host is entitled to change the agreed conditions of stay in cases beyond his control (e.g. force majeure).2. Cancellation of stay by the customerThe customer is entitled to cancel the order at any time before arrival. Cancellation of stay requires a written electronic form (email with delivery receipt) to the address minimino.hotel@gmail.com. The date and time of sending the email is decisive for determining the time of cancellation of the stay. For larger groups, individual cancellation fees can be negotiated. The accommodation provider will not charge the customer the aforementioned cancellation fees if he could not use the agreed services for the following reasons: death in the family, hospitalization of the customer or a member of his family, serious illness, recall order, natural disaster. The customer is obliged to document the above facts with a written document to the accommodation provider within 3 days of their occurrence at the latest.3. ValidityThese business and cancellation conditions are an integral part of the accommodation order and accommodation voucher (voucher).Billing information:City Stay s.r.o.Růžová 951/13110 00 Praha 1IČO: 04731590Sp. zn. C 252802/MSPH Městský soud v Praze